AI Usage Disclaimer

At Global Velocity AI Inc. (GVAI), we leverage cutting-edge artificial intelligence technologies to enhance the way businesses interact, automate, and grow. Our services include AI-powered chatbots, voice agents, appointment booking assistants, automation workflows, and integrated CRM solutions.

While our AI tools are designed to deliver accurate, context-aware interactions and streamlined automation, they are not perfect and may occasionally produce unintended or incorrect outputs. We believe in full transparency regarding the use and limitations of AI in our systems.

1. Use of AI-Powered Systems

GVAI integrates AI technologies across a variety of platforms and touchpoints, including:

• Website chatbots
• SMS and email automations
• Voice AI agents
• AI appointment scheduling
• CRM automations

These systems are used to enhance customer engagement, improve operational efficiency, and automate repetitive tasks.

2. Limitations of AI

While our AI systems are highly advanced, they are subject to the following limitations:

• AI may provide inaccurate, outdated, or inappropriate responses.
• AI does not replace professional, legal, financial, or medical advice.
• AI may misunderstand user intent, especially with ambiguous or complex queries.
• AI-generated content should be reviewed before acting on it.

Users are strongly encouraged to use discretion and not rely solely on AI output for critical decisions.

3. Responsibility of Use

Clients and users are responsible for:

• Reviewing and monitoring AI interactions with their customers.
• Reporting inappropriate or incorrect AI behavior.
• Clearly disclosing to end-users that an AI system is in use, when applicable.

GVAI offers configuration controls and support to ensure AI is used ethically and responsibly.

4. Limitation of Liability

GVAI shall not be held liable for any damages, losses, or liabilities - direct or indirect - arising from the use or misuse of AI-generated responses or automation tools. This includes but is not limited to:

• Business or financial loss
• Customer dissatisfaction
• Reputational damage

We commit to investigating any reported incidents and improving our AI systems continuously.

5. Reporting Issues

If you experience or observe incorrect or problematic AI behavior, please contact us at:

• 📧 Email: support@globalvelocity.ai
• 📞 Phone: 431-244-4824 (answered by our AI Agent, Sarah AI)

By using GVAI services, you acknowledge and accept the use of AI-powered technologies and agree to the terms outlined in this AI Disclaimer.