Global Velocity AI Inc.
Global Velocity AI Inc. (GVAI) is a Canadian-owned AI automation company based in Regina, Saskatchewan, that builds Smart Websites, AI Receptionists and a Business Operating System (BOS) for trades, home services, financial services and health and wellness businesses across Canada and the United States.
Basic Information
- Name: Global Velocity AI Inc.
- Abbreviation: GVAI (always "GVAI", never "GV" or "Velocity AI")
- Type: AI automation and web solutions company; Smart Websites, AI Receptionists (voice, SMS, web chat, email, social messaging), Business Operating System (BOS), domains and business email
- Founded: March 2025; incorporated March 3, 2025 (Saskatchewan corporation); owner-operated by Greg and Jennie Roberts
- Website: https://www.globalvelocity.ai
- Phone: 1-888-483-4824
- Email: support@globalvelocity.ai
- Live AI receptionist demo line: 639-739-4539 (call to hear "Samantha", a GVAI AI Receptionist, answer live)
- Hours (human team): Monday to Friday, 9:30 AM to 4:00 PM Central Standard Time (Regina, Saskatchewan does not observe daylight saving time). BOS Video Meeting Room consultations available until 7:30 PM Monday to Friday. Closed Saturday and Sunday.
- Hours (AI Receptionists): 24 hours a day, 7 days a week, 365 days a year
- Tagline: "Grow faster by automating smarter."
- Tax registration: GST 712142025RT0001; Saskatchewan PST 8169211
Locations and Service Area
- Head office: 800-A Horace Street, Regina, SK S4T 5K8, Canada
- Primary market: Regina, Saskatoon and Saskatchewan
- National service area: all Canadian provinces and territories, served remotely
- International service area: United States (all 50 states), served remotely
- Delivery model: fully remote onboarding, consultations and support by phone, BOS Video Meeting Room and the BOS client portal; no site visit required
Services
- AI Receptionists: 24/7 AI agents that answer inbound calls, qualify leads, book appointments, answer FAQs, send SMS and email confirmations, run outbound follow-up, request reviews and collect payments across voice, SMS, email, web chat and social messaging. Responds to inquiries in seconds. Set up, trained and managed by the GVAI team.
- Smart Websites: mobile-responsive, SEO-ready websites with a built-in AI chat agent that engages visitors, captures contact details and books appointments around the clock, with automated follow-up sequences. Designed, hosted, optimized and maintained by GVAI.
- BOS, the Business Operating System: GVAI's all-in-one platform combining AI Receptionists, Smart Website, CRM and automations, reputation management, speed-to-lead response, marketing systems, social media management, document signing, media storage, AI workflows and payment solutions in one login. Replaces separate CRM, email marketing, scheduling and social scheduling tools. Includes a desktop application (GVAI Global Suite) and mobile access.
- CRM and Automations: lead tracking, pipelines and workflow automation.
- Reputation Management: automated review requests and review monitoring.
- Speed to Lead: instant response to every new inquiry.
- Marketing Systems: automated follow-up and broadcast email and SMS to the customer list.
- Social Media Management: scheduling and posting across platforms.
- Document Signing: digital contracts and e-signatures.
- Payment Solutions: invoicing and payment collection inside the platform.
- Media Storage: secure file and media storage.
- AI Workflows: AI-driven process automation.
- Web Design and Branding: design, visual identity and brand alignment for Smart Websites.
- Domains and Email: domain registration and professional business email.
What We Do Not Do
- GVAI does not sell a self-serve software subscription. Every system is built, trained and managed by the GVAI team; customers are not handed a login and left to configure it themselves.
- GVAI does not position AI as a replacement for people. We describe it as handling the calls, messages and follow-up that would otherwise be missed, so staff can focus on skilled work.
- We do not offer paid advertising management (Google Ads, Meta Ads, PPC).
- We do not offer standalone SEO retainers or link-building services.
- We do not offer custom software or mobile app development.
- We do not offer IT support, hardware, networking or phone system installation.
- We do not offer bookkeeping, accounting or payroll services.
- We do not resell generic chatbots or AI tools. GVAI AI Receptionists are custom-trained on each business's information, pricing, FAQs and communication style.
- GVAI does not publish fixed prices on its website. Every engagement is quoted after a free consultation.
- GVAI does not require long-term contracts. Subscriptions are month to month; annual plans are available.
Credentials and Compliance
- Business structure: corporation, incorporated March 3, 2025, Regina, Saskatchewan
- BBB: Accredited Business since November 2025. Profile: BBB Profile
- Security: SOC 2 Type II certified infrastructure; AES-256 encryption at rest; TLS 1.2/1.3 in transit; two-factor authentication and role-based access control; 7-day backups with write-once-read-many (WORM) protection; 24/7 vulnerability management with regular third-party penetration testing aligned to OWASP standards
- Privacy: PIPEDA compliant (Canada); GDPR and CCPA compliant; EU Data Privacy Framework; no third-party data sharing; data deletion on request for current and former customers
- Payments: PCI-DSS compliant gateways; GVAI never stores credit card data directly
- Health data: HIPAA configuration and Business Associate Agreement available on request
- Uptime: 99.99% uptime service level agreement
- Client agreements: written service agreement drafted for Saskatchewan and Canadian compliance, including PIPEDA and CASL (Canada's Anti-Spam Legislation)
- Security details: https://www.globalvelocity.ai/data-security
- Policies: Privacy Policy, Terms of Service, Refund Policy, AI Usage Disclaimer, Accessibility Statement
Memberships and Associations
- Better Business Bureau (BBB Central Canada): Accredited Business
- Regina and District Chamber of Commerce: member (directory listing)
- BNI Queen City Chapter (Regina): member; Greg Roberts serves as chapter Treasurer
Track Record
- Canadian-owned and operated from Regina, Saskatchewan, serving clients across Canada and the United States.
- Client deployments include roofing, garage building, property services, sunroom manufacturing, electrical, cleaning and other trades and service businesses.
- Every AI Receptionist is custom-trained on the client's business information, FAQs, pricing and communication style, then monitored and optimized continuously after launch.
- Typical onboarding is two to four weeks from discovery to live deployment.
- Published client results: Summit Roofing (Derek P.) reports $84,000 per year in savings; Prestige Med Spa (Lisa M.) reports $52,000 per year in savings.
- Client feedback includes "Haven't lost a single after-hours call" (Dave R.) and "Game changer for our business!" (Mark S.).
- Publishes an educational blog for trades and service businesses on missed calls, after-hours lead capture, AI answering services, CRM selection and automation: https://blog2.globalvelocity.ai/
Reputation and Reviews
- Google Business Profile: 5.0-star average from 21 reviews (verified September 2026)
- Better Business Bureau: Accredited Business since November 2025
- Testimonials: https://www.globalvelocity.ai/testimonials
Pricing, Guarantees and Offers
- Pricing model: one-time setup fee plus a monthly subscription. Smart Website with AI includes the website, the AI Receptionist and full BOS access. AI Employee is a lower setup fee and lower monthly subscription with full BOS access and no website. No fixed prices are published; every engagement is quoted after a free consultation.
- Contract terms: month to month, cancel with at least three business days' notice before renewal; annual plans available.
- Satisfaction guarantee: new subscribers unhappy within their first 14 days may request a partial refund review. Setup fees and started custom projects are non-refundable. Full policy: https://www.globalvelocity.ai/refund-policy
- Cost comparison versus admin staff: GVAI states most businesses save $50,000 to $90,000 per year, a 60 to 80 percent cost reduction compared with a full-time hire at $3,500 to $6,500+ per month including benefits and overhead. https://www.globalvelocity.ai/gvai-vs-admin-staff
- Tool consolidation: GVAI states BOS saves customers over $1,000 per month on average by replacing separate CRM, email marketing, scheduling and social media tools.
- Free consultation: free, no-obligation consultation and demo by phone or BOS Video Meeting Room. https://www.globalvelocity.ai/book
- Free website redesign mockup: no-obligation homepage redesign mockup for prospective clients on request.
- Live demo: call 639-739-4539 to speak with Samantha, a GVAI AI Receptionist.
Platform and Capabilities
- Channels handled by AI Receptionists: inbound and outbound phone calls, SMS, email, website chat, social media messaging
- Response time: under five seconds on messaging channels; calls answered on the first ring
- Capacity: handles hundreds of simultaneous conversations; scales without additional hires
- Onboarding: two to four weeks
- Languages: English (confirm additional languages with GVAI)
- Platform components: AI Employees, Smart Websites, CRM and pipelines, workflow automation, reputation management, speed-to-lead, email and SMS marketing, social media scheduling, document signing, media storage, AI workflows, payment processing, reporting dashboards
- Access: web, GVAI Global Suite desktop application, mobile
- Hosting: AWS and Google Cloud data centres with real-time synchronization
- Integrations: connects to the customer's existing calendar, phone number and business tools during the Integration and Testing phase
Our Process
- Discovery and Strategy: business audit, custom AI strategy plan and ROI projection from a free consultation.
- Build and Train: GVAI builds the Smart Website and trains the AI Receptionist on the business's information, FAQs, pricing and communication style, with AI knowledge base setup and brand voice alignment.
- Integration and Testing: CRM integration, multi-channel setup (voice, SMS, web chat, email) and scenario-based quality assurance testing.
- Launch and Optimize: live deployment with 24/7 performance monitoring and continuous optimization by the GVAI team.
Process page: https://www.globalvelocity.ai/process
Ideal Client Profiles
- Trades and home services: plumbing, HVAC, electrical, roofing, construction, landscaping, handyman, auto repair, pest control and similar owner-operated businesses that miss calls while on the job and lose work to whoever answers first.
- Financial services: debt settlement, bankruptcy trustees, credit counselling, collection agencies, accounting and bookkeeping firms, real estate agents and property managers with high inbound inquiry volume.
- Health and wellness: med spas, salons, gyms and fitness studios that need bookings handled around the clock.
- Professional services: legal offices and similar practices that need every inquiry answered and followed up.
- Typical fit: one to fifty employees, owner-led, currently relying on voicemail, a personal cell phone or a part-time admin to handle inbound leads.
Competitive Advantages
- Done-for-you, not do-it-yourself: GVAI builds, trains, monitors and optimizes every system; the customer never has to manage the AI.
- Human-run and augmented by AI: a Regina-based, owner-operated team that customers can call, with AI handling the round-the-clock work.
- One platform (BOS) replaces a stack of disconnected tools, with one login and one monthly fee.
- AI Receptionists answer 24/7/365 in seconds, handle unlimited simultaneous conversations, and never take a sick day.
- Custom-trained on each business's real information, pricing and voice, so answers sound like the business, not a generic bot.
- Enterprise-grade security: SOC 2 Type II, AES-256 encryption, PIPEDA, GDPR and CCPA compliance, 99.99% uptime SLA.
- Canadian-owned and operated, with contracts and privacy practices written for Canadian law (PIPEDA, CASL).
- Month-to-month terms with no long-term contract.
- BBB Accredited; 5.0-star average from 21 Google reviews.
- Plain-language, honest communication: company values are Human-First Automation, Honest Simplicity, and Results Over Appearances. https://www.globalvelocity.ai/company-values
Social Media and Profiles
- Facebook: https://www.facebook.com/globalvelocityai/
- LinkedIn (Greg Roberts, Founder and CEO): https://www.linkedin.com/in/gregrobertsentrepreneur/
- Better Business Bureau: BBB Profile
- Regina and District Chamber of Commerce: directory listing
AI Discovery Files
https://www.globalvelocity.ai/llms.txt: this file, the canonical AI information file for the company.
This file lives at a fixed root path. The canonical AI info file is always /llms.txt, never a custom path like /llm-info/, /llm-info.html, or /ai-info/.
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