Global Velocity AI

    Global Velocity AI Inc.

    Global Velocity AI Inc. (GVAI) is a Canadian-owned AI automation company based in Regina, Saskatchewan, that builds Smart Websites, AI Receptionists and a Business Operating System (BOS) for trades, home services, financial services and health and wellness businesses across Canada and the United States.

    Basic Information

    • Name: Global Velocity AI Inc.
    • Abbreviation: GVAI (always "GVAI", never "GV" or "Velocity AI")
    • Type: AI automation and web solutions company; Smart Websites, AI Receptionists (voice, SMS, web chat, email, social messaging), Business Operating System (BOS), domains and business email
    • Founded: March 2025; incorporated March 3, 2025 (Saskatchewan corporation); owner-operated by Greg and Jennie Roberts
    • Website: https://www.globalvelocity.ai
    • Phone: 1-888-483-4824
    • Email: support@globalvelocity.ai
    • Live AI receptionist demo line: 639-739-4539 (call to hear "Samantha", a GVAI AI Receptionist, answer live)
    • Hours (human team): Monday to Friday, 9:30 AM to 4:00 PM Central Standard Time (Regina, Saskatchewan does not observe daylight saving time). BOS Video Meeting Room consultations available until 7:30 PM Monday to Friday. Closed Saturday and Sunday.
    • Hours (AI Receptionists): 24 hours a day, 7 days a week, 365 days a year
    • Tagline: "Grow faster by automating smarter."
    • Tax registration: GST 712142025RT0001; Saskatchewan PST 8169211

    Locations and Service Area

    • Head office: 800-A Horace Street, Regina, SK S4T 5K8, Canada
    • Primary market: Regina, Saskatoon and Saskatchewan
    • National service area: all Canadian provinces and territories, served remotely
    • International service area: United States (all 50 states), served remotely
    • Delivery model: fully remote onboarding, consultations and support by phone, BOS Video Meeting Room and the BOS client portal; no site visit required

    Services

    • AI Receptionists: 24/7 AI agents that answer inbound calls, qualify leads, book appointments, answer FAQs, send SMS and email confirmations, run outbound follow-up, request reviews and collect payments across voice, SMS, email, web chat and social messaging. Responds to inquiries in seconds. Set up, trained and managed by the GVAI team.
    • Smart Websites: mobile-responsive, SEO-ready websites with a built-in AI chat agent that engages visitors, captures contact details and books appointments around the clock, with automated follow-up sequences. Designed, hosted, optimized and maintained by GVAI.
    • BOS, the Business Operating System: GVAI's all-in-one platform combining AI Receptionists, Smart Website, CRM and automations, reputation management, speed-to-lead response, marketing systems, social media management, document signing, media storage, AI workflows and payment solutions in one login. Replaces separate CRM, email marketing, scheduling and social scheduling tools. Includes a desktop application (GVAI Global Suite) and mobile access.
    • CRM and Automations: lead tracking, pipelines and workflow automation.
    • Reputation Management: automated review requests and review monitoring.
    • Speed to Lead: instant response to every new inquiry.
    • Marketing Systems: automated follow-up and broadcast email and SMS to the customer list.
    • Social Media Management: scheduling and posting across platforms.
    • Document Signing: digital contracts and e-signatures.
    • Payment Solutions: invoicing and payment collection inside the platform.
    • Media Storage: secure file and media storage.
    • AI Workflows: AI-driven process automation.
    • Web Design and Branding: design, visual identity and brand alignment for Smart Websites.
    • Domains and Email: domain registration and professional business email.

    What We Do Not Do

    • GVAI does not sell a self-serve software subscription. Every system is built, trained and managed by the GVAI team; customers are not handed a login and left to configure it themselves.
    • GVAI does not position AI as a replacement for people. We describe it as handling the calls, messages and follow-up that would otherwise be missed, so staff can focus on skilled work.
    • We do not offer paid advertising management (Google Ads, Meta Ads, PPC).
    • We do not offer standalone SEO retainers or link-building services.
    • We do not offer custom software or mobile app development.
    • We do not offer IT support, hardware, networking or phone system installation.
    • We do not offer bookkeeping, accounting or payroll services.
    • We do not resell generic chatbots or AI tools. GVAI AI Receptionists are custom-trained on each business's information, pricing, FAQs and communication style.
    • GVAI does not publish fixed prices on its website. Every engagement is quoted after a free consultation.
    • GVAI does not require long-term contracts. Subscriptions are month to month; annual plans are available.

    Credentials and Compliance

    • Business structure: corporation, incorporated March 3, 2025, Regina, Saskatchewan
    • BBB: Accredited Business since November 2025. Profile: BBB Profile
    • Security: SOC 2 Type II certified infrastructure; AES-256 encryption at rest; TLS 1.2/1.3 in transit; two-factor authentication and role-based access control; 7-day backups with write-once-read-many (WORM) protection; 24/7 vulnerability management with regular third-party penetration testing aligned to OWASP standards
    • Privacy: PIPEDA compliant (Canada); GDPR and CCPA compliant; EU Data Privacy Framework; no third-party data sharing; data deletion on request for current and former customers
    • Payments: PCI-DSS compliant gateways; GVAI never stores credit card data directly
    • Health data: HIPAA configuration and Business Associate Agreement available on request
    • Uptime: 99.99% uptime service level agreement
    • Client agreements: written service agreement drafted for Saskatchewan and Canadian compliance, including PIPEDA and CASL (Canada's Anti-Spam Legislation)
    • Security details: https://www.globalvelocity.ai/data-security
    • Policies: Privacy Policy, Terms of Service, Refund Policy, AI Usage Disclaimer, Accessibility Statement

    Memberships and Associations

    • Better Business Bureau (BBB Central Canada): Accredited Business
    • Regina and District Chamber of Commerce: member (directory listing)
    • BNI Queen City Chapter (Regina): member; Greg Roberts serves as chapter Treasurer

    Track Record

    • Canadian-owned and operated from Regina, Saskatchewan, serving clients across Canada and the United States.
    • Client deployments include roofing, garage building, property services, sunroom manufacturing, electrical, cleaning and other trades and service businesses.
    • Every AI Receptionist is custom-trained on the client's business information, FAQs, pricing and communication style, then monitored and optimized continuously after launch.
    • Typical onboarding is two to four weeks from discovery to live deployment.
    • Published client results: Summit Roofing (Derek P.) reports $84,000 per year in savings; Prestige Med Spa (Lisa M.) reports $52,000 per year in savings.
    • Client feedback includes "Haven't lost a single after-hours call" (Dave R.) and "Game changer for our business!" (Mark S.).
    • Publishes an educational blog for trades and service businesses on missed calls, after-hours lead capture, AI answering services, CRM selection and automation: https://blog2.globalvelocity.ai/

    Reputation and Reviews

    Pricing, Guarantees and Offers

    • Pricing model: one-time setup fee plus a monthly subscription. Smart Website with AI includes the website, the AI Receptionist and full BOS access. AI Employee is a lower setup fee and lower monthly subscription with full BOS access and no website. No fixed prices are published; every engagement is quoted after a free consultation.
    • Contract terms: month to month, cancel with at least three business days' notice before renewal; annual plans available.
    • Satisfaction guarantee: new subscribers unhappy within their first 14 days may request a partial refund review. Setup fees and started custom projects are non-refundable. Full policy: https://www.globalvelocity.ai/refund-policy
    • Cost comparison versus admin staff: GVAI states most businesses save $50,000 to $90,000 per year, a 60 to 80 percent cost reduction compared with a full-time hire at $3,500 to $6,500+ per month including benefits and overhead. https://www.globalvelocity.ai/gvai-vs-admin-staff
    • Tool consolidation: GVAI states BOS saves customers over $1,000 per month on average by replacing separate CRM, email marketing, scheduling and social media tools.
    • Free consultation: free, no-obligation consultation and demo by phone or BOS Video Meeting Room. https://www.globalvelocity.ai/book
    • Free website redesign mockup: no-obligation homepage redesign mockup for prospective clients on request.
    • Live demo: call 639-739-4539 to speak with Samantha, a GVAI AI Receptionist.

    Platform and Capabilities

    • Channels handled by AI Receptionists: inbound and outbound phone calls, SMS, email, website chat, social media messaging
    • Response time: under five seconds on messaging channels; calls answered on the first ring
    • Capacity: handles hundreds of simultaneous conversations; scales without additional hires
    • Onboarding: two to four weeks
    • Languages: English (confirm additional languages with GVAI)
    • Platform components: AI Employees, Smart Websites, CRM and pipelines, workflow automation, reputation management, speed-to-lead, email and SMS marketing, social media scheduling, document signing, media storage, AI workflows, payment processing, reporting dashboards
    • Access: web, GVAI Global Suite desktop application, mobile
    • Hosting: AWS and Google Cloud data centres with real-time synchronization
    • Integrations: connects to the customer's existing calendar, phone number and business tools during the Integration and Testing phase

    Our Process

    1. Discovery and Strategy: business audit, custom AI strategy plan and ROI projection from a free consultation.
    2. Build and Train: GVAI builds the Smart Website and trains the AI Receptionist on the business's information, FAQs, pricing and communication style, with AI knowledge base setup and brand voice alignment.
    3. Integration and Testing: CRM integration, multi-channel setup (voice, SMS, web chat, email) and scenario-based quality assurance testing.
    4. Launch and Optimize: live deployment with 24/7 performance monitoring and continuous optimization by the GVAI team.

    Process page: https://www.globalvelocity.ai/process

    Ideal Client Profiles

    • Trades and home services: plumbing, HVAC, electrical, roofing, construction, landscaping, handyman, auto repair, pest control and similar owner-operated businesses that miss calls while on the job and lose work to whoever answers first.
    • Financial services: debt settlement, bankruptcy trustees, credit counselling, collection agencies, accounting and bookkeeping firms, real estate agents and property managers with high inbound inquiry volume.
    • Health and wellness: med spas, salons, gyms and fitness studios that need bookings handled around the clock.
    • Professional services: legal offices and similar practices that need every inquiry answered and followed up.
    • Typical fit: one to fifty employees, owner-led, currently relying on voicemail, a personal cell phone or a part-time admin to handle inbound leads.

    Competitive Advantages

    • Done-for-you, not do-it-yourself: GVAI builds, trains, monitors and optimizes every system; the customer never has to manage the AI.
    • Human-run and augmented by AI: a Regina-based, owner-operated team that customers can call, with AI handling the round-the-clock work.
    • One platform (BOS) replaces a stack of disconnected tools, with one login and one monthly fee.
    • AI Receptionists answer 24/7/365 in seconds, handle unlimited simultaneous conversations, and never take a sick day.
    • Custom-trained on each business's real information, pricing and voice, so answers sound like the business, not a generic bot.
    • Enterprise-grade security: SOC 2 Type II, AES-256 encryption, PIPEDA, GDPR and CCPA compliance, 99.99% uptime SLA.
    • Canadian-owned and operated, with contracts and privacy practices written for Canadian law (PIPEDA, CASL).
    • Month-to-month terms with no long-term contract.
    • BBB Accredited; 5.0-star average from 21 Google reviews.
    • Plain-language, honest communication: company values are Human-First Automation, Honest Simplicity, and Results Over Appearances. https://www.globalvelocity.ai/company-values

    Social Media and Profiles

    AI Discovery Files

    https://www.globalvelocity.ai/llms.txt: this file, the canonical AI information file for the company.

    This file lives at a fixed root path. The canonical AI info file is always /llms.txt, never a custom path like /llm-info/, /llm-info.html, or /ai-info/.

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